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FAQs

1. How to choose the proper settings ?
Dear, before quoting, please kindly consult us and providing:
---The packaging product name;
---Packaging bag size (length/width), Or the weight of each packaging bag;
---Packing speed;
---Bag types showing above or your own design;
it will be more easier for us to recommend the most suitable packing machine for you to make your cost to the minimum.
2. Do you have operation video for us to know more about the machine ?
Yes, not only manual or operation video, 3D drawing also available to make as per your design, also the video we can make of testing the material from our packaging machine if your packing goods easier for us to find from our local market.
3. How can I trust you for the first time business ?
Please note our above business license and certificate. And if you don't trust us, then we can use Alibaba  Trade Assurance service. it will protect your money during the whole stage of transaction.
4. Can you explain me the whole transaction process ?
Both sides reached cooperation intention-
----  Signed the Contract
----  Arrange the deposit to factory
----  Factory arrange production
----  Testing&detecting the machine before shipping
----  Inspection by customer or third agent or through online
----  Arrange the balance payment
----  Confirm the shipping details then delivery
----  Guild customer setting after machine arrived
----  Follow up and feedback with customer timely
5. Will you provides the door to door service?
Yes. Please offer us your final destination, we will check with our agent to see if it available, and most of the area is ok for us to clearing and sending in your countries.